How do you set up a Google Business Profile that actually gets found?
For a business that serves customers in a specific area, the Google Business Profile is often the single highest return piece of marketing. Here is how to make it work.
Claim and verify the profile
Search for your business name on Google and claim the profile, or create one. Verification can take a few days and sometimes requires a postcard, phone, or video. Nothing else ranks until the profile is verified.
Fill in every field honestly
Choose the most specific primary category that fits, add secondary categories, write a clear description, and set accurate hours. Add your service area or physical address. Incomplete profiles are shown less often.
Add real photos
Profiles with genuine photos of the premises, team, and work tend to get more views and clicks. Use your own images, not stock.
Keep it active
Post updates, answer questions, and respond to every review. Activity signals that the business is real and current.
Match your details everywhere else
Your name, address, and phone should be identical on your website, social profiles, and directories. Inconsistent details confuse both customers and search engines.
Back to all playbooks